Special Orders

Special Orders Policy


If you wish to purchase an item from us that we do not carry, we may order it for you.

  • Special orders must be placed by noon on Sunday; items arrive on Tuesday. A deposit for items we do not stock is required at the time you place your order with us.
  • If items are available only in quantities greater than one, you must purchase the smallest quantity offered (case of 6, box of 3, etc.).
  • If we do not have an account with the distributor who stocks the item you want, we’ll gladly refer you to another independent retailer in the area who may be able to order your item.

In Store and Online Special Orders Policy

This policy applies to our website and in our store.

Changes to Our Returns/Refunds Policy

If we decide to make changes to our special orders policy, the changes will be made to this page.

This policy was last modified on 06/21/2015

Contacting Us

If you have any questions about our privacy policy, please contact us:

Happy Dogs Petcare, LLC

dba Just Fur Pets

6230 Rolling Road

Springfield, VA  22152